Security and Privacy

Security and Privacy


rigby & mac takes all reasonable steps to ensure that your personal information is protected. Any data provided to rigby & mac including debit / credit card or other payment information is maintained on secure servers and protected by industry standard Secure Sockets Layer (SSL) encryption. 


At rigby & mac we respect our customers’ privacy and are committed to safeguarding your personal information. Any information we collect about you is held with the utmost care and security.

Use of Information

In making a purchase through you will be asked to provide certain information about yourself and financial details needed to process your order. This is securely transferred to an accredited third party vendor for processing through a secure banking facility. We do not retain card or other payment identification information. As highlighted in the Security section, we utilise powerful encryption technology to ensure that your information is secure whenever you place an order with us.

Disclosure of Information

When registering for our newsletter, we hold your e-mail and name for the sole purpose of communicating news, promotions, offers and events. We respect your privacy and all personal information is kept secure in accordance with General Data Protection Regulations. We use information we collect from you to process your orders and to offer you the best possible customer service.

You may opt-out at any time by clicking the 'opt-out link' we put at the bottom of any newsletter we have sent you or by using the contact details listed at the bottom of this page.


As well as the information which you provide us, rigby & mac may automatically collect information and data in the form of cookies. These are small text files used by most sites to help keep track of a shopping session, personalise your experience and capture information to help improve the website.

If you have any further questions relating to our Security and Privacy Policy or our use of personal data, please feel free to contact us on 020 8761 1011 or via email to

This Security and Privacy Policy was last updated in May 2018. Please check back regularly to keep informed of any updates.