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Item Code: giftwrap

Gift Wrap

£3.50

In stock

If your purchase is a gift and you would like to make it even more special, we would be delighted to wrap it for you.

Gift wrapping is charged at an additional £5.00 per order and includes a high quality patterned wrapping paper appropriate to the gift (e.g. feminine, masculine, new baby) and a coloured ribbon. You will have the opportunity to include a personal message and the item will be sent out with a gift receipt so the recipient is not aware of the price.

Free delivery on orders over £70

Delivery

Our delivery charges are as follows:

  • UK Standard Delivery (usually within 3 business days), £5.90
  • UK Next Day Delivery (orders placed before 2.00pm), £7.95
  • Standard Delivery is free for all UK orders over £70 (excluding orders with Annie Sloan products or larger items)
  • UK Standard Delivery of Annie Sloan Chalk Paint products (usually within 3 business days), £5.00
  • Furniture delivered nationwide (mainland only) from £25.00, dependent on location. We aim to deliver within 5-10 working days
  • Collection from store is free

Where possible, all orders placed before 2.00pm (excluding weekends and bank holidays) will be dispatched the same day.

Please see our Delivery policy for further information.

Returns

We really hope that you will be delighted with your purchases.

However, if you are not completely satisfied with your purchase, simply return the goods in pristine condition to our Returns Department within 14 days of receipt with the completed Returns Form and we will issue you a full refund (excluding original delivery charges) upon receipt, subject to the terms and conditions of our Returns Policy.

The parcel can take up to 7 working days to reach us therefore we recommend that you send items back within 7 days of receipt to ensure the goods arrive to us within 14 days of receipt, so we can process your refund. We regret that we cannot accept items which are received after 14 days from the purchase date or which are no longer in a resalable condition.

Unless the goods are deemed defective, damaged or not as advertised, you are responsible for the cost of returning the goods to rigby & mac, we recommend for security purposes, that you insure the parcel for the value of the goods and retain all records of delivery.

Please note that in the interests of hygiene, we do not offer refunds or exchanges on pierced earrings, undergarments or cosmetics unless proven faulty.

If you have any further questions about returns then please read our Returns policy

Reviews (1)

People have rated this product 2 stars on average

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Product Comment: Please see above comments

Service Comment: Beautiful website, lovely products but where's the customer service? As someone buying a present for a friend in the UK I ordered the ‘gift wrap’ option. I was told there would be the opportunities to add words to the card however no option was given to do this during checkout.. So I did what any person would do and email customer service stating what I’d like written on the card. There’s been zero acknowledgement that this email was even received. I realise it’s a busy period for all online retailers but if you’re going to offer extra options such as this maybe have a system in place to actually handle it?

Posted: 11 months ago